Hotel on St Georges has a strong commitment to all of our guests and visitors of this Website, including respecting concerns about privacy. Hotel on St Georges will explicitly ask when we need information that personally identifies you. Generally this information is requested when making reservations; when requesting a specific service and when sending feedback. You agree to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.
The purpose for which Hotel on St Georges will use your information are as follows: to transact with you via the Website or email regarding reservations, to provide services to you via our Website; to inform you of new features, services, special offers and products, to enable us to process, validate and verify reservations and requests for services and for the purposes for which you specifically provided the information; to improve your experience on this Website.
Hotel on St Georges will be entitled to disclose personal information if Hotel on St Georges is required to do so to: a) comply with applicable law or with legal process served on Hotel on St Georges; b) protect and defend the rights or property of Hotel on St Georges, and c) for the purposes of distributing same to various employees and / or third parties who assist Hotel on St Georges in providing services to you and thus need to know your personal information in order to render a proper and efficient service to you. We will use reasonable endeavours to ensure that all such employees and / or third party service providers having access to your personal information are bound by appropriate and legally binding confidentiality and non-use obligations in relation to your personal information.
We will treat your information as confidential, take appropriate and reasonable technical and organisational measures to ensure that your information is kept secure and is protected against unauthorized or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access; provide you with access to your personal information to view and / or update personal details; notify you if we become aware of any unauthorized use, disclosure or processing of your personal information; upon your request promptly return or destroy any and all of your personal information in our possession or control.
We will not retain your personal information longer than the period for which it was originally needed, unless we are required by law to do so, or you consent to us having such information for a longer period.
Hotel on St Georges undertakes to never sell or make your personal details available to any third party unless we are compelled to do so by law. In particular, in the event of fraudulent online payment, Hotel on St Georges reserves the right to disclose relevant personal information for criminal investigation purposes or in line with any other legal obligation for disclosure of the personal information which may be required of it.
Whilst we will do everything necessary to protect your rights of privacy, we cannot guarantee or accept any liability whatsoever for unauthorized or unlawful disclosure of your personal information whilst in our possession, made by third parties who are not subject to our control, unless such disclosure is as a result of our gross negligence.
We use a Secured Sockets Layer Line for credit card data and other personal information. This insures that your information is encrypted as it travels over the internet and is stored on a secure server once it reaches us. However, due to the nature of the Internet, we cannot guarantee that your communications will be free from unauthorized access by third parties. Hotel on St Georges will not be liable for any loss or damages arising from third parties’ unauthorized access of your data.
How do we share your personal information with third parties?
- Booking.com: we have teamed up with Booking.com B.V., located at Herengracht 597, 1017 CE Amsterdam, The Netherlands (www.booking.com) (hereafter Booking.com) to offer you our online reservation services. While we provide the content to this website and you make a reservation directly with us, the reservations are processed through Booking.com. The information you enter into this website will therefore also be shared with Booking.com and its affiliates. This may include personal information such as your name, your contact details, your payment details, the names of guests traveling with you and any preferences you specified when making a booking. To find out more about the Booking.com corporate family, visit About Booking.com.
- BookingSuite: Your personal information may be shared with BookingSuite B.V. located at Herengracht 597, 1017 CE Amsterdam, the Netherlands (suite.booking.com), the company which operates this website. BookingSuite will provide your personal information to Booking.com for the purposes described above.